What should I do if I can't login?
We are sorry that you are experiencing technical difficulties.
Below, we have listed a range of common solutions to problems with logging in:
1. Check to see if caps lock is on.
2. Try clearing the cookies/cache on your browser. This can be different depending on your preferred browser:
3. Reset your password. For a quick guide on how to reset your password, please access this article.
If you see an error message when trying to submit a new password, make sure the new password meets our criteria; it must be at least 6 characters long.