Why am I being asked to log in every time I access HealthUnlocked?
When you create a HealthUnlocked account and log in for the first time, you can save your username and password in your browser. This should allow you to stay logged in without needing to enter your credentials each time you visit.
If you are still being asked to log in repeatedly, it might be due to your browser settings. Specifically, if your browser is set to 'private' or 'incognito' mode, it will not save your login information for any website, including HealthUnlocked.
To resolve this issue, you can turn off 'private' or 'incognito' mode in your browser. Here are the steps for different browsers:
- Google Chrome
- Click on the three dots in the upper right corner.
- Select 'New window' instead of 'New incognito window'.
- Mozilla Firefox
- Click on the three lines in the upper right corner.
- Select 'New window' instead of 'New private window'.
- Safari
- Click on 'File' in the upper left corner.
- Select 'New window' instead of 'New private window'.
- Microsoft Edge
- Click on the three dots in the upper right corner.
- Select 'New window' instead of 'New InPrivate window'.
If you continue to experience issues, please check your browser settings to ensure cookies are enabled and that your browser is not clearing cookies automatically upon closing.