Why am I being asked to log in every time I access HealthUnlocked?


When you create a HealthUnlocked account and log in for the first time, you can save your username and password within your browser. Once you've done this, you shouldn't need to log in every time you come back online. If you have not saved your password, you will require to log in each time you use the platform, this is to protect your online safety and privacy.

If you think you are saving your password, and are still getting asked to log in, it could be that your browser is set to 'private' or 'incognito'. This means the login information (for any website you visit) will not be saved. Read more about the private mode by browser below:

Information about private browsing:

1) Google Chrome - read here
2) Mozilla Firefox - read here
3) Safari - read here

4) Microsoft Edge - read here

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us