Looking after your safety

At HealthUnlocked, your safety is our top priority. Here are some key tips and guidelines to help you stay safe while using our platform:


Protecting Your Personal Information

Overview:

Be cautious about sharing personal information online. Avoid posting details such as your full name, address, phone number, or any other sensitive information.


Tips:

  • Use a username that does not reveal your identity.
  • Do not share personal information in public posts or comments.
  • Be mindful of the information you share in private messages.

Reporting Inappropriate Content

Overview:

If you come across any content that you find inappropriate or offensive, please report it to us immediately.


How to Report:

  1. Click on the three dots (ellipsis) next to the post or comment.
  2. Select 'Report' from the dropdown menu.
  3. Follow the prompts to submit your report.

Blocking and Unblocking Users

Overview:

If you encounter a user who is making you feel uncomfortable, you can block them to prevent further interaction.


How to Block a User:

  1. Go to the profile of the user you wish to block.
  2. Click on the three dots (ellipsis) on their profile page.
  3. Select 'Block user' from the dropdown menu.

How to Unblock a User:

  1. Go to your account settings.
  2. Navigate to the 'Blocked users' section.
  3. Find the user you wish to unblock and click 'Unblock'.

Safe Communication Practices

Overview:

Communicate safely and respectfully with other users. Avoid sharing personal information and be cautious when interacting with strangers.


Tips:

  • Use HealthUnlocked's messaging system for communication.
  • Do not share your email address or phone number.
  • Be wary of users asking for personal information or money.

Staying Informed

Overview:

Stay informed about the latest safety guidelines and updates from HealthUnlocked.


How to Stay Informed:

  • Regularly check the 'Safety & Security' section of our support site.
  • Follow HealthUnlocked on social media for updates.
  • Subscribe to our newsletter for the latest news and tips.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us