What are Folders?
Folders help moderation teams curate and manage content for future reference. They add a copy of any post in the community to be featured inside a folder and visible to anyone viewing the community.
By using folders, you can easily save, categorize, and access important posts, ensuring that the best parts of the community are preserved and readily available. All community members can view folders, but only moderation team members can edit them.
- Identify Trends: Spot emerging trends and common issues within the community. This helps in addressing concerns proactively and improving community management.
- Track Important Discussions: Keep track of significant discussions and decisions. This ensures that important information is easily accessible for future reference.
- Enhance Collaboration: Share folders with other moderation team members to facilitate collaboration and ensure everyone is on the same page.