Why is HealthUnlocked asking me to do CAPTCHA?

What is CAPTCHA?

CAPTCHA stands for "Completely Automated Public Turing test to tell Computers and Humans Apart." It's a quick test that only humans can pass, like identifying objects in pictures or typing out distorted text.


Using CAPTCHA is a standard security practice used by many websites to protect against harmful bots. If you encounter a CAPTCHA, it does not mean there is anything wrong with your account. It's simply a way to ensure that you are a real person and to keep our community safe. By following the  steps to prove you're human, you can continue using our site without hassle.


How It Works:

  • Encounter a Block: If you see the CAPTCHA challenge this means you have been temporarily blocked by our system. This is just a general protection from harmful bots (e.g. spammers) and not specific to your account or device.
  • Complete the Challenge: Follow the instructions to complete the CAPTCHA. This might involve selecting images, typing text, or checking a box.
  • Regain Access: Once you successfully complete the CAPTCHA, you will be given temporary access to the site. This access is only for your device and does not unblock the entire IP address.

Why Use CAPTCHA?

  • Quick Access: It allows real members to regain access to the site quickly without waiting for support.
  • Continued Protection: It keeps harmful bots blocked while letting genuine members through.
  • Reduced Frustration: It minimizes the disruption for real members, reducing the chances of them leaving the site.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us