Why didn't I receive a password reset email?
We are sorry you are having issues receiving your password reset emails! Here are some common ways you can solve your issue:
- The email might have ended up in your email spam folder.
- Please search for the sender "firstname.lastname@example.org" to see if this has happened.
- You joined with a different email
- Please try again with another email you might have used - reset password
- There was a typo in the email when you asked to reset it
- Please try again to reset your password
If none of these applies to you please contact us to get more help.