HealthUnlocked

Manage a Community

How do I restrict a member of my community?

As part of your role as a community administrator, you may occasionally find that one of your members behaves inappropriately or violates the guidelines of either your community or HealthUnlocked. In such insta...

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Moderating your Community

One of the privileges of being a community administrator is that you can moderate your community to ensure that all the discussions held in your community are honest and proper, as well as to lead the conversat...

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How do I create a poll?

A poll is a great way to gain information from your community quickly. You can gather fantastic insights into the condition of the community, as well as how people interact with your charity. Examples of poll ...

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How do I become a community administrator?

As a key member of your community on HealthUnlocked, you may want to get more involved by moderating the community. Doing so gives you the ability to drive discussions, engage members and ensure that the commun...

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As a charity, why shouldn't we use Facebook instead?

Facebook is good for a hundred things but HealthUnlocked communities have been designed with just one purpose in mind: to make it easy and safe for anyone to communicate online about health. On HealthUnlocked ...

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How can I make HealthUnlocked part of my existing digital strategy?

We provide customized badges and RSS feed widgets for your website to signpost visitors to your HealthUnlocked community and we'll be with you every step of the way to ensure your community is a great success. ...

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How do I add/edit the community description & contact details?

HealthUnlocked is a great platform to promote your charity to new people. It is, therefore, important that they can easily access information about you and the great work that you do. On your community homep...

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How do I update my community logo and background image?

You may wish to change the branding on your page to reflect a campaign you are running or a brand refresh. Please note that this is not currently something you are able to do on mobile platforms such as tablet...

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How do I create/edit/delete a topic in my community?

As part of a community administrator's ability to moderate and steer the conversation in their community, administrators can create topics for conversation threads based around certain common themes or topics. ...

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How do I create/edit a badge?

You can award badges to members of your community who have achieved certain milestones or who offer an elevated level of support to your community. These include: Administrator: this identifies the adm...

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