HealthUnlocked

Manage Your Account

How do I edit my profile?

Your HealthUnlocked profile is your personal account as seen by other users. It can include personal information about yourself (e.g gender, age, country) as well as details of your health background (conditio...

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I think my account has been restricted/banned

All members of HealthUnlocked are expected to abide by our Community Guidelines. HealthUnlocked do not allow behaviour that is in conflict with our aim of a positive, friendly and supportive atmosphere. Rudene...

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How do I update my username?

As a member of HealthUnlocked, you will have a unique username that you created when you first joined. You can change this username but please note that you can only change it twice. Follow the steps below to ...

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How do I update my account and email settings?

In your account settings, you can update the following: Contact preferences Language settings Data sharing preferences Your email address and password Note: As part of your preferences, you can op...

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How do I delete my account?

We would really appreciate feedback on why you are deleting your account! Help improve our site by emailing us here. For desktop users: 1. Click on your username on the top menu and select "Account". Alterna...

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How do I reset my password?

If you have forgotten your password, you can reset it by following the steps below: 1. Go to the reset password page here. 2. Type in the email address connected to your HealthUnlocked account and clic...

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How do I change my password?

If you can log in to your HealthUnlocked account and would like to change your password please follow the steps below. NOTE: If you cannot login to your HealthUnlocked account, please follow the ‘How do I res...

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How do I upload a profile and background image?

NB: This option is currently not available for mobile tablets or smartphones. Ideal dimensions are: For a profile image - 100x100px (up to 10MB) For a banner image - 1170x250px 1. Select "Update profile" un...

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What are conditions/symptoms/treatments and how do I add/update them?

This section of your profile provides a little more information about your health interests. We use this to better understand what information could be more useful to you or is more likely to interest you. It a...

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What is the follow feature and how do I follow/unfollow people and posts?

The follow feature allows you to get updates when: -Users you follow write new posts -Posts you follow are updated Please note that you can only see the posts of users that you follow, if you are also a part ...

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